Bill Walton

Mr. Walton has over 25 years of experience in IT benchmarking and performance measurement. He has demonstrated expertise in portfolio management, the alignment of IT resources with business priorities, IT governance, and IT service management. Mr. Walton also has experience with the application of performance management methodologies such as the Balanced Scorecard to IT as well as to business processes.

Prior to joining ITPMG Mr. Walton was a Project Manager at the Corporate Executive Board. Specifically, he managed the development of CEB's Infrastructure Performance Improvement Lab offering, which is a suite of benchmarks directed at the cost, quality, and management processes of IT infrastructure service delivery.

Before CEB, Mr. Walton was a Principal at The Beta Group where he managed and delivered consulting engagements that improved the connection between IT and the strategic and operational goals of the business. These engagements implemented the IT financial management frameworks and principles that were developed by him and his partners. These frameworks and principles were used to assess and improve processes around IT planning, prioritization, alignment and other aspects of IT financial management.

While at The Beta Group, Mr. Walton co-authored, with Bob Benson and Tom Bugnitz, From Business Strategy to IT Action: Right Decisions for a Better Bottom Line (Wiley, 2004). This book is widely recognized as a key work in the field of IT value management and has been used by several graduate business schools as part of their IT management curriculum.

Previously, Mr. Walton was a Vice President at Gartner where he was responsible for the development and delivery of several IT benchmarking services still in use today. Earlier, he had performed custom IT consulting and benchmarking studies for Real Decisions Corporation, which was later acquired by Gartner.

Mr. Walton earned his Bachelor's degree at Williams College and his MA in Information Science at the University of Chicago.


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