


ITPMG consultants are experienced practitioners that apply rigorous methodologies and frameworks, critical thinking, deep analytics, and
knowledge management to solve your greatest challenges and improve your company's performance. Composed of many former technology
leaders and veteran consultants, they have dealt with your problems numerous times. Their expertise is helping clients optimize business and IT
operations and manage major change using proven solutions and proprietary methodologies. Their great advantage is the richness of insight
that flows continually from the ITPMG client engagements. At the intersection of technology and business, ITPMG is a trusted, independent
advisor. These are the people who continue to build on our reputation by solving your problems, brilliantly.
Charles Ambuhl: Designing and implementing performance management programs, dashboards and scorecards, creating and building measures
and metrics, business intelligence, IT benchmarking, productivity and quality improvement, and program and project management
Michael Bitterman: Focused on performance and process improvement through the design and implementation of performance management
programs, dashboards/scorecards, metric and measurement development, benchmarking, business intelligence, and program and project
management
Richard E. Campbell, II: Brand management, corporate strategy, marketing processes, IT strategy alignment, building best-of-class business
practices, and transforming organizations to efficient, market-driven organizations
Charles H. Viator, Jr: IT strategy, digital risk management, cyber security, DSS and FAR/DFAR compliance, IT Operations Management
(ITOA&M), project management, IT and security benchmarking, program and project management
Steve Gall: Software development, project management, benchmark assessment, business and technology analysis, rapid software
development, business case development, organization reviews, strategy building, skills assessment, risk analysis, technology governance,
federal/DOD industry, technical document standards development, APC CONOPS development and analysis, IT scoping, strategy, governance,
ROI, best practices, quality of service, sourcing assessments, service level agreement development, vendor contract evaluation (scope, SLAs,
penalties/bonuses, client/vendor responsibilities, pricing), performance evaluation (contracted services and service levels against actual
performance), and price evaluation (contracted services and service levels with price of service against expected costs and in-house costs for
similar services and service levels)
Matthew Stegall: Software development, project management, benchmark assessment, business analyst, marketing and sales expert and
executive management
Nick Allen: Storage strategies, storage infrastructure, storage architectures, storage optimization, storage management, storage networking,
storage procurement, data protection, data reduction, storage industry analysis, storage consulting, storage performance and capacity
planning, storage migration, backup and recovery, information lifecycle management and tiered storage planning, disaster recovery, storage
technical architectures, storage solution assessment, storage virtualization, storage for virtualized servers, SAN and NAS planning, data
migration planning, green storage, converged networks, storage as a service, cloud storage, and select legal matters
Mike Beals: Governance Design and Implementation; Relationship Management Training; Governance Training; Governance Capability
Assessments; Organizational Design; Strategic Supplier/Account Remediation; Vendor Relationship Management; Shared Services Governance
Design; Sourcing Strategy Development; Relationship Alignment; Governance Tool Selection and Implementation; Program & Project
Management; Sourcing Advisory; Supplier Selection; Retained Organization Design; Change Management
Humayun H. Beg: Business and IT Integration, Risk Assessment, Risk Management, Data Center Strategy, Planning, Design and
Implementation, Contingency Planning, Systems Management, Enterprise Architecture (EA), High Availability Architecture, Development and
Deployment Cost Estimating, Integration and Middleware Architecture, Database Management Systems, IT Operations and Security Systems.
ITIL, COBIT, RUP/MBASE, COCOMO II.
Rocco (Rick) Belmonte: IT strategy, IT architecture planning, IT transformation (process improvement and restructure), IT performance
management, IT assessments, ERP planning, selection, and review, program management office (pmo) planning and design, organizational
change management, business intelligence (BI) design, business process design, CIO development/coaching, real estate, financial services,
retail, transportation, insurance, manufacturing, telecommunications and pharmaceuticals industries
Len Bergstrom: Performance measurement and management expertise, IT efficiency and effectiveness benchmarks, scorecard/dashboard
development, outsourcing assessments and IT linkage to business performance and value
Irv Brownstein: Metrics, balanced scorecards and measurement programs, business intelligence, program management, business continuity,
software asset management, process engineering, skills management, all phases of systems development and implementation, software
package evaluation and installation, systems methodology development and implementation, productivity improvement and cost reduction,
quality assurance, testing and project management
Darrel Berry: Outsourcing advisory, application management and facilities management, outsourcing audit and review and outsourcing services
development (SLAs), business process, productivity and IT organizational development, IT strategic planning, program management, contract
development and management and IT disaster recovery planning
Gay Gordon-Byrne: Statistical analysis of reliability and stability of IT products, maintenance benchmarking, maintenance contract analysis,
maintenance RFP creation and support, maintenance contract creation and support, and asset and incident database compliance review and
attainment plan support
Bob Cooper: Program/project management, business process design, system development life cycle, IT transformation (process improvement
and restructure), IT performance management, financial services industry, insurance industry, offshore project management
Michael J. Corby, CCP, CISSP, PMP: IT security assessment, security strategy, security planning, compliance, IT operations, software
development, project management, measurements, government agency security evaluation and assessment, disaster recovery, compliance
reviews and attainment plans, policy and procedure strategies
Rick Derouin: Telecommunications Vendor Relationship Management, Telecommunications Strategy and Planning, Telecommunications Process
Improvement, Disaster Recovery, Network Assessment, Needs Assessment, Business Process Improvement, Call Center Assessment,
Telecommunications Network Design and Implementation, RFP/RFI Development, Project Management, Strategic Technology Planning
Shyam Desigan: Strategic planning, corporate finance, healthcare IT operational improvement, project management, healthcare expert,
healthcare technology, profitable business relationship development, revenue generation and revenue cycle management, cost reduction,
business growth, needs assessment, new product launch, outsourcing services, medical imaging and tele-radiology, competitive and trend
analysis, risk analysis, vendor management, location based RTLS and context aware technology
Maria DeGiglio, M.A.: Project/program management; traditional, corporate and online training, coaching, learning management systems (LMSs), balanced
scorecards, creating and building measures and metrics, return on value/quality (RoV and RoQ), business process design and improvement, continuous improvement,
business/IT alignment, business case development, change management, government regulatory/policy (e.g. HITECH, HIPAA, etc.), compliance, IT governance, risk
management, contingency planning, service level agreements (SLAs), mediation/facilitation, vendor evaluations/comparisons, talent management
Coby L. Dunn: Operational assessments and re-engineering of service and support organizations based on ITIL and ITSM best practices,
related technology assessments, selection and implementation of automation to support continuous improvements, SME - ITIL/ITSM, interim
management, IT strategic alignment, program and project management
John Felicetti: IT strategy, process-improvement specialist, senior technology executive and IT project manager, in-depth knowledge in
business-IT alignment, project management practices, outsourcing strategy and project risk assessment
Douglas Ferguson: Business Development, corporate planning and innovation management
David A. Floyer: IT management, business case analysis, IT strategy and alignment, portfolio analysis, benchmarking, operations research and
frameworks for measuring IT value
Caroline Gabriel: Technologies and business models for service providers and vendors, broadband wireless technologies with emphasis on
WiMAX, 3G, fixed/mobile convergence and wireline broadband markets
Susan Gaines: Statistical analysis of reliability and stability of IT products, maintenance benchmarking, maintenance contract analysis,
maintenance RFP creation and support, maintenance contract creation and support, and asset and incident database compliance review and
attainment plan support
David Goldstein: Financial services, with a focus on brokerage, global custody and executive reporting, insurance industry with a focus in
health care and managed care, storage strategy, data center and networking strategy, storage sourcing and IT risk assessment
David Greenebaum: Data center engineering & operations; network engineering & operations; web services; database systems; storage;
security; IBM mainframe, Sun, x86, Apple; high performance computing clusters; EMC; Cisco; OS/390; Unix/Linux/AIX; OS/X; Windows; n-tiered
architecture; enterprise management frameworks leveraging: Open View/ Net Cool/BMC Patrol; Firewall systems; Exchange messaging; Turret
systems from IPC; pbx systems from Avaya, Nortel and Cisco; ACD systems from Avaya, Rockwell and Aspect; carrier services (MPLS, DWDM,
SONET, packet data services, voice services); hosted operations
Doug Hubbard: Focused on all aspects of performance management and measurement, IT investment analysis, implementation of AIE
methodology, portfolio analysis, and AIE training & certification
Alok Jain: Storage and storage area network expert, designs and implements approaches for performance analysis and storage capacity
planning, storage migration, disaster recovery, storage technical architecture, enterprise performance analysis, application tiering, storage
solution best-fit analysis/assessment, SAN and NAS consolidation planning, and data migration planning
Harold (Hal) Kreitzman: Process reengineering, financial modeling, strategic and tactical plan development and implementation, budgets,
pricing analysis, product/service comparative analysis, business contingency/disaster recovery planning, technology gap analysis and training
Richard A. Lahey: IT strategy, IT/business alignment, IT metrics, business case development, application portfolio strategy, data center
strategy, data center consolidation strategy, program and project management and change management
Ross A. Leo: Systems Analysis and Design, Information Security Program Development and Execution, Risk Management Programs Design and
Implementation, Site Planning and Installation, Disaster Recovery/Contingency Planning, Configuration Management and Control, Network
Analysis, Planning, and Installation, Information Systems Auditing, Information Technology Assessment and Impact Analysis, Facilities
Management and Maintenance (Centralized), Customer Service (Help Desk) Supervision, Firewall implementation, Policy and Procedure
Development, Business Management, Financial and Budgetary Planning, Execution and Control, Change Management, Quality Management
programs, Project/Program Management Methods, Staff Management, Development, and Training, Organizational Development, Personnel and
Payroll, Marketing programs and Market Analyses, Compliance testing and Control Reviews, Substantive and Validation Testing Procedures,
Systems Development Life Cycle Process Reviews and Testing, Intentional System Penetration Testing and Forensic Analysis, Security
Management (Physical Plant and IT) Practices
David Loewi: IT Governance in State and Local Government, Higher Education, and K-12 Education; IT Operations, Change Management,
Software Development, Infrastructure and Virtualization, Networking, Security, Stress Policy and Standards, Organizational Change
Mark Meredith: Organizational change, professional development trainer, and executive coach; facilitation; human performance; general
management, corporate training; sales enablement; certified as IBM Accelerating Through Change consultant, software contracting process,
certified Professional Co-Active Coach, certified Hay McBer Executive Coach, Master Certified IBM Team Pac Facilitator, certified Myers-Briggs
Facilitator, and professional speaking
Richard Murray: Business strategy and IT strategy alignment, IT strategic plan formulation, IT organization design and process reengineering,
IT strategic change, IT leadership team building, IT strategic performance measurement and management, IT value management; business and
IT relationship management, IT financial management and cost reduction (capital & operating expenses), IT service delivery management, IT
human capital management, IT applications and infrastructure demand management, IT program/project and vendor management; IT service
delivery and capacity management, IT operations strategy and service delivery, IT operations performance measurement, IT operations process
improvement, IT strategic and operational benchmarking of leases originated by others, to a direct lease model.
Reva Nayar: Strategic and Transition Planning Process, Change Management, Quality Assurance, Data and Data Administration, Independent
Validation and Verification Software Development, Training and System Documentation; Local and State Government System and Processes,
Tax & Revenue Systems, Motor Vehicle and Driver's License Systems
John Oborn: Strategy and strategic planning, organizational design, customer experience management, organizational transformations,
policy/procedure development, operational turnarounds, process improvement, risk management, contract negotiations, disaster recovery,
leadership development and motivation, team dynamics and optimization, relationship-building, innovation, portfolio and project management
Tim Pacileo: Strategic and Architectural Strategic Planning, Technology and Business Alignment Planning, Global IT Delivery and Data Center
Operations, Disaster Recovery and Security, Pre and Post Merger Integration and Consolidation, Single and Multi Sourced Global Outsourcing
Model Development and Implementation, IT Infrastructure Design and Implementation, Social Media and E-Marketing Strategy, Planning,
Budgeting, Forecasting and Reporting Development and Design, Program Leadership, Governance, ITL and Change Enablement, IT
Benchmarking, Cost Analysis, Performance Management
Maurice R. Parisien: Strategic Planning, Sales and Marketing Planning, Internet Marketing Consulting Services, Database Marketing, Creative
Problem Solving, Writing of Business and/or Marketing Plans, Public Speaking, Brand Marketing, Sales Process, Marketing Process, Sales and
Marketing Process Alignment, Project Management, Strategic Design and Tactical Execution of Multi-Touch Demand Generation Solutions.
Andrzej Pienczykowski: Technology Strategy, Technology ROI Analysis, Application Design and Development, Infrastructure Architecture
Design For Performance, Security and Business Continuity, Knowledge Management, Business Intelligence, Electronic Publishing, Program
Management, Operations Management, Business Process Outsourcing Technology
Barbara Poole: Organizational Design and Development; Leadership Development; Executive, Key Leader and High-Potential Coaching; 360
Surveys and Culture Surveys; Succession Planning; Team Development and Team Coaching; Meeting Facilitation; Post-merger Culture
Integration; Pre-Retirement and Legacy Coaching
Michaele D. Rachlin: Online marketing, eCRM, loyalty, supply chain, ERP, data warehouse and business intelligence, mergers and acquisitions,
process management, goal alignment, team and talent building, cost savings, project & portfolio management, governance, operations
management, security and controls, shared services
David Reuben: Global Voice and Data Network Optimization, Design and Implementation, Data Center Consolidation, Cloud Computing Service
Analysis, Strategic Sourcing, Enterprise Architecture and Infrastructure Strategy, Benchmarking, Optimizing Technical Infrastructure Costs,
Information Technology Infrastructure Library (ITIL) v2 Foundation Certified, Global Vendor Services and Strategies, Vendor Management, Client
Relations, Contract Negotiations, Acquisition Strategies, Service Economics, Vendor Evaluations
Steve Rothman: Enterprise lean, information technology driven business transformation, IT strategy and architecture, agile software
development, complex system integration, large scale program management, IT cost reduction and the transformation of information technology
organizations, and the banking, capital markets, insurance, airline, utility, manufacturing and hospitality industries
Greg Scala: Project turnaround, application implementation, IT project management, business planning and analysis, IT strategy and planning,
performance management and measurement, business process management, vendor technology review and analysis, contract and license
management review and analysis, and risk management
Raj Seksaria: Strategy, business transformation, IT strategy, business visioning, corporate leveraging, global business expansion, corporate
development, leadership development, organization design/optimization, business and IT alignment/linkage, quality (Six Sigma, CMMi, etc.),
certification processes, TCO optimization, business case development; telecommunication, manufacturing, financial services, process and
healthcare industries
Bill Shank: Program and project management, business analysis, process analysis, materials management, logistics management and planning,
inventory management and analysis and engineering management
Tim Scudder: Outsourcing planning and management, IT benchmarking, end-user computing management, project management,
content/document management, knowledge management, IT migration planning, regulated system development and quality assurance
David Schmidtknecht, CPA, PMP: Performance Management, Business Intelligence, Financial Systems, Program Management, and Data
Warehouse/ETL
Susan Schneider: Benchmarking, Business Planning, ROI Analysis, Business Modeling, Strategy, Innovation, Performance Management and
Measurement, Vendor Analysis, Project Analysis
Dr. Dean R. Spitzer: Performance Measurements, Organizational Performance, Learning Effectiveness, Human Resource Capital Management,
Coaching, Strategic Thinking, Outstanding Speaker, Facilitator, Measurement Socialization
Laura Stuart: Primary Research on The Perspectives and Priorities of CEOs, CFOs and Business-Unit Executives, Sector and Market-Specific
Trends and Analyses, Financial Services Industry Restructuring Issues and Requirements, CIO-Level Interviews on Technology Products, Metrics
and Management Issues, Sell and Buy-Side Analyst Interviews on Industry Metrics and Perspectives; IT Services Sector, including ERP
Consultants and Providers; M&A Target Market Analysis and Investment Trends
Christophe Toulemonde: Software infrastructure, service oriented approaches and architectures, unified collaboration, e-business strategy,
alignment of IT investments and business strategy, target market definition, and product/offer positioning
David P. Vellante: IT portfolio management, value measurement, investment strategies, and strategic planning
Gary Venner: Project management office, project and enterprise portfolio management, outsourcing life cycle, transition management, vendor
selection and management, performance measurement, IT governance, risk management, contract and license management
Steven M. Venokur: Focused on skills/competency, skills/competency assessment, skills/competency models/uses/classifications,
skills/competency descriptions, IT skills structure, skills/competency needs assessment/implementation planning, and training needs analysis
Bill Walton: IT and business performance metrics and benchmarking, performance management and measurement methodologies, including
balanced scorecards and management dashboards, IT portfolio management, prioritization of IT investments and alignment with business
performance drivers, IT financial management and governance
Peter White: Digital media, digital devices and networks, IPTV, mobile TV, cable networks, digital satellite, video over web and internet, set
tops , portable digital devices, and the technology behind DRM and Codecs
Loren Zeller: Marketing process design,marketing transformation,marketing investment metrics,demand generation program development,database marketing and
analytics, lead development and lead management,and marketing skills assessment and development
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